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(More customer reviews)I just finished boxing up this product back to Amazon and am compelled to write this review to help others make an informed purchase from someone who used the product.
I had been in the market for an ultra compact HD camera for about 3 months after tiring of the mini DVD cam I had for about 10 years. When I read about Samsung's entry into the market I knew I had to wait, because I love their quality in general. Plus, the promise of a 10mg digital camera with one-touch upload to Youtube and SD card capability made this a no brainer for me.
My primary uses would be 1) capturing family moments with the kids without having to resort to carrying the larger camcorder and a supply of DVDs everywhere we go. And, 2) shooting stationary video for my v-log entries.
When the product arrived, I was really happy. On the positive side, I like how compact it is.
- Ergonomically, it fits really well in my hand and I actually like the controls. While the touch controls are sensitive, I didn't have any problems easily selecting my options.
- The camera is completely intuitive. I was using it straight out of the box as soon as I inserted the SD card. Switching between video, pictures, and playback is a cinch! Very nice.
- Compact. The camera's size is unbelievable. It easily fits pretty much anywhere you have a pocket. Fantastic.
- Appearance is spot on too. It's a nice looking camera.
Now for the overwhelming negatives:
- The image quality is dreadful. Not only is it grainy indoors, but unless you have a lot of light it's almost unusable. It's also really choppy, which I don't like.
- The sound quality doesn't seem to match up with the video. While the mic picked up the sound, it didn't match upon playback.
- Picture quality. Don't be fooled by the 10mg capability. I challenge you to take a quality shot with this camera. Forget about anything indoors and stand as still as you can and it's still going to be blurry. Unless you plan on carrying a tripod everywhere, forget it.'
I really, REALLY wanted to love this video camera, but I had to send it back. The concept is a good one, but it is nowhere near acceptable in the performance category, which is a shame since these are used to record family memories.
I am really quite angry at Samsung for putting this type of garbage on the market. They are smart people and must know about this product's shortcomings.
I am an absolute research hound before I buy products, especially technology related ones. But, this time I wanted to be the first one on the block and I got burned. Had I just waited a week or two I would have seen the negative reviews and steered clear. I will give a look at the Flip Mino, but may not even buy an ultra compact at this point, because I can't see how the video and indoor, low light quality can be that much improved on such a small device.
Buyer beware, there are better options out there.
Click Here to see more reviews about: Samsung HMX-U10 Ultra-Compact Full-HD Camcorder with 10 MP Still (Silver)
Samsung HMX-U10 High Definition Digital Camcorder Memory Card - 16:9 - 2

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