Thursday, February 2, 2012

Samsung HMX-U10 Ultra-Compact Full-HD Camcorder with 10 MP Still (Silver) Review

Samsung HMX-U10 Ultra-Compact Full-HD Camcorder with 10 MP Still (Silver)
Average Reviews:

(More customer reviews)
I just finished boxing up this product back to Amazon and am compelled to write this review to help others make an informed purchase from someone who used the product.
I had been in the market for an ultra compact HD camera for about 3 months after tiring of the mini DVD cam I had for about 10 years. When I read about Samsung's entry into the market I knew I had to wait, because I love their quality in general. Plus, the promise of a 10mg digital camera with one-touch upload to Youtube and SD card capability made this a no brainer for me.
My primary uses would be 1) capturing family moments with the kids without having to resort to carrying the larger camcorder and a supply of DVDs everywhere we go. And, 2) shooting stationary video for my v-log entries.
When the product arrived, I was really happy. On the positive side, I like how compact it is.
- Ergonomically, it fits really well in my hand and I actually like the controls. While the touch controls are sensitive, I didn't have any problems easily selecting my options.
- The camera is completely intuitive. I was using it straight out of the box as soon as I inserted the SD card. Switching between video, pictures, and playback is a cinch! Very nice.
- Compact. The camera's size is unbelievable. It easily fits pretty much anywhere you have a pocket. Fantastic.
- Appearance is spot on too. It's a nice looking camera.
Now for the overwhelming negatives:
- The image quality is dreadful. Not only is it grainy indoors, but unless you have a lot of light it's almost unusable. It's also really choppy, which I don't like.
- The sound quality doesn't seem to match up with the video. While the mic picked up the sound, it didn't match upon playback.
- Picture quality. Don't be fooled by the 10mg capability. I challenge you to take a quality shot with this camera. Forget about anything indoors and stand as still as you can and it's still going to be blurry. Unless you plan on carrying a tripod everywhere, forget it.'
I really, REALLY wanted to love this video camera, but I had to send it back. The concept is a good one, but it is nowhere near acceptable in the performance category, which is a shame since these are used to record family memories.
I am really quite angry at Samsung for putting this type of garbage on the market. They are smart people and must know about this product's shortcomings.
I am an absolute research hound before I buy products, especially technology related ones. But, this time I wanted to be the first one on the block and I got burned. Had I just waited a week or two I would have seen the negative reviews and steered clear. I will give a look at the Flip Mino, but may not even buy an ultra compact at this point, because I can't see how the video and indoor, low light quality can be that much improved on such a small device.
Buyer beware, there are better options out there.

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